Welcome to Pollyanna Kids! By accessing or using our website (www.pollyannakids.com), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

​

1. General Information

Pollyanna Kids is a clothing line specializing in high-quality girls' dresses, ethically manufactured in Sri Lanka and sold in the United Kingdom. The terms “we,” “our,” and “us” refer to Pollyanna Kids, while “you” and “your” refer to the user of our website.

 

2. Use of Website

• You must be at least 18 years old or have parental/guardian consent to use this website.

• You agree to use this website for lawful purposes only and in compliance with all applicable laws and regulations.

• We reserve the right to refuse service or terminate accounts if we suspect a breach of these Terms and Conditions.

 

3. Product Information

• All products on Pollyanna Kids are manufactured in Sri Lanka and meet high ethical and quality standards.

• While we strive for accuracy, colors and designs displayed on the website may vary slightly due to screen settings and photography.

• All products are subject to availability, and we reserve the right to discontinue any product without notice.

 

4. Pricing and Payment

• Prices are listed in GBP (British Pounds) and include UK VAT unless otherwise stated.

• Payment methods include major credit/debit cards and other options as listed at checkout.

• We reserve the right to change prices at any time without prior notice.

• Your payment details are processed securely, and we do not store your payment information.

 

5. Shipping and Delivery

• Orders are shipped from the UK to addresses within the United Kingdom. International shipping options may be available.

• Estimated delivery times are provided at checkout but are not guaranteed.

• Shipping costs are calculated during checkout and are non-refundable.

• We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

 

6. Returns and Refunds

• We accept returns within 30 days of receipt for unworn, unwashed, and undamaged items with all original tags attached.

• To initiate a return, contact our customer service team through our website.

• Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned item.

• Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.

 

7. Intellectual Property

• All content on this website, including images, text, logos, and designs, is the intellectual property of Pollyanna kids and is protected by copyright and trademark laws.

• You may not reproduce, distribute, or use any content without prior written consent from us.

 

8. Privacy Policy

• Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

 

9. Limitation of Liability

• Pollyanna kids is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, except as required by law.

• While we take reasonable precautions, we do not guarantee that this website will be error-free, secure, or uninterrupted.

 

10. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

• Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

 

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Email: reachpollyanna@gmail.com
Phone: +44 7454770870
Address: No2, Royal court, Humeway, Ruislip,HA4 8AT, London, UK

​

Thank you for choosing Pollyanna Kids for your little ones’ wardrobe!